Terms of service

Terms and Conditions

Please read all these terms and conditions carefully.

As we can accept your order and make a legally enforceable agreement without further reference to you, you must read these terms and conditions to make sure that they contain everything that you want and nothing that you are not happy with. If you are unsure about anything, please phone us on 07827 348756.

Application

  1. These Terms and Conditions will apply to the purchase of goods by you (the Customer or you).

We are Bloom Fine Art Limited, a company registered in England and Wales under number 12763300, whose registered office is:

16 High Street
Silverstone
Northants
NN12 8US

Email: [email protected]
Telephone: 07827 348756

(the Supplier, we, us).

  1. These are the Terms on which we sell all Goods to you. By ordering any of the Goods, you agree to be bound by these Terms and Conditions.

Interpretation

  1. Consumer means an individual acting for purposes which are wholly or mainly outside his or her trade, business, craft or profession.

  2. Contract means the legally binding agreement between you and us for the sale and purchase of the Goods.

  3. Delivery Location means the Supplier's premises or other location where the Goods are to be supplied, as set out in the Order.

  4. Goods means any goods that we supply to you, of the number and description as set out in the Order.

  5. Order means the Customer's order for the Goods from the Supplier as set out in the Customer's order or in the Customer's written acceptance of the Supplier's quotation.

Goods

  1. The description of the Goods is as set out on our website, catalogues, brochures or other forms of advertisement. Any description is for illustrative purposes only and there may be small discrepancies in colour or size.

  2. In the case of Goods made to your special requirements, it is your responsibility to ensure that any information you provide is accurate.

Basis of Sale

  1. The description of the Goods in our website, catalogues, brochures or other form of advertisement does not constitute a contractual offer to sell the Goods.

  2. When an Order has been made, we can reject it for any reason, although we will try to tell you the reason without delay.

  3. A Contract will be formed for the Goods ordered only upon the Supplier sending an email to the Customer confirming that the Order has been accepted or, if earlier, the Supplier delivering the Goods to the Customer.

  4. Any quotation is valid for a maximum period of 7 days from its date unless we expressly withdraw it earlier.

  5. No variation of the Contract, whether about description of the Goods, price or otherwise, can be made after it has been entered into unless the variation is agreed by the Customer and the Supplier in writing.

  6. These Terms and Conditions apply only to Contracts entered into by you as a Consumer where the Contract is entered into at the Supplier’s business premises and not in circumstances covered by consumer protection rules for off-premises contracts.

Price and Payment

  1. The price of the Goods and any additional delivery charges are those set out in our price list at the date we accepted the Order, or any other price agreed in writing.

  2. Prices and charges include VAT at the applicable rate at the time of the Order.

  3. Payment for Goods must be made at least 14 days before delivery. Payment can be made by cash or by submitting credit or debit card details with your Order. We may take payment immediately or before delivery of the Goods.

Delivery

  1. We will deliver the Goods to the Delivery Location within the agreed time period or, failing agreement, without undue delay and in any event no more than 30 days after the Contract is entered into.

  2. If we fail to deliver the Goods on time, you may treat the Contract as ended if:

  • we have refused to deliver the Goods

  • delivery on time was essential taking into account the circumstances when the Contract was made

  • after failing to deliver, we have not delivered within an additional reasonable time specified by you

  1. If you treat the Contract as ended, we will promptly return all payments made.

  2. If Goods have been delivered but you cancel or reject them, we will return payments made and either collect the Goods or require them to be returned.

  3. If Goods form a commercial unit, the Order cannot be cancelled or rejected in part.

  4. We do not generally deliver outside:

England
Wales
Scotland
Northern Ireland
Isle of Man
Channel Islands

If we agree to deliver elsewhere, import duties or taxes may apply.

  1. We may deliver the Goods in instalments if there is a shortage of stock or another genuine reason.

  2. If you fail to accept delivery through no fault of ours, we may charge reasonable storage and redelivery costs.

  3. The Goods become your responsibility once delivery is completed or once they are collected. You should examine the Goods before accepting them.

Risk and Title

  1. Risk of damage to or loss of the Goods passes to you when the Goods are delivered.

  2. You do not own the Goods until we have received payment in full. If payment becomes overdue or insolvency occurs, we may cancel delivery and reclaim the Goods.

Withdrawal

  1. You can withdraw your Order before the Contract is made if you simply change your mind and without incurring liability.

Conformity

  1. We have a legal duty to supply Goods that conform to the Contract.

  2. Upon delivery the Goods will:

  • be of satisfactory quality

  • be reasonably fit for any purpose made known to us

  • match their description

  1. A failure to conform will not apply if the issue originates from materials provided by you.

Circumstances Beyond the Control of Either Party

  1. If obligations cannot be met due to events beyond reasonable control:

  • the affected party will notify the other as soon as possible

  • obligations may be suspended for a reasonable period

This does not affect the Customer’s legal rights relating to delivery.

Privacy

  1. Your privacy is important to us and we comply with the UK General Data Protection Regulation (GDPR) in handling personal information.

  2. These Terms should be read alongside our policies including the Privacy Policy and Cookies Policy.

  3. For the purposes of these Terms:

Data Protection Laws means any applicable law relating to the processing of Personal Data including GDPR.

GDPR means the UK General Data Protection Regulation.

Data Controller, Personal Data and Processing have the same meaning as in GDPR.

  1. We are a Data Controller of the Personal Data we process when providing Goods.

  2. When processing Personal Data we will:

  • identify the purpose of data collection

  • only process data for those purposes

  • respect your rights regarding your Personal Data

  • implement appropriate technical and organisational security measures

  1. For enquiries regarding data privacy email:

[email protected]

Excluding Liability

  1. The Supplier does not exclude liability for:

  • any fraudulent act or omission

  • death or personal injury caused by negligence

Subject to this, the Supplier is not liable for losses which were not reasonably foreseeable at the time the Contract was made, or for losses related to business activity.

Governing Law, Jurisdiction and Complaints

  1. The Contract is governed by the law of England and Wales.

  2. Disputes may be submitted to the courts of England and Wales or, where the Customer lives in Scotland or Northern Ireland, to the courts of those jurisdictions.

  3. If a dispute occurs customers should contact us directly. We aim to respond with an appropriate solution within 7 working days.

  4. We aim to follow relevant codes of conduct, copies of which can be obtained from our website under Terms and Conditions.